Complete manual/298/en

It can feel daunting when you see someone experiencing online violence, and sometimes when trying to help you can inadvertently worsen the situation. Knowing how to act in the best possible way is our individual and collective responsibility to help create safe spaces online. If you are someone who wants to support a disadvantaged group but is not part of that group (e.g., men are allies when it comes to women's rights issues), it's important to speak out and clearly say ‘NO’ publicly to online harassment and violence. Otherwise, the culture of impunity around online harassment will continue. And if you are from a disadvantaged group, remember to tell your supporters outside of that group that this is one of the most powerful ways they can help—instead of feeling like they can’t or shouldn’t do anything because they are not from that particular group.When your friends or allies are being harassed and/or attacked online, there are some good practices you can followː