Complete manual/273/en

Women and trans persons who have influence online and/or begin to develop an online following may experience what Kathy Siera describes as a ‘Koolaid point’ (http://seriouspony.com/trouble-at-the-koolaid-point/). This is the point at which a certain group of people decide that you have too much influence and make it their mission to silence or discredit you. This is commonly referred to as 'trolling'—although this particular category of gender- and minority-based actions described by Siera are usually targeted, hate-based, and discriminatory in nature. A ‘troll's’ tactics can include anything from sending constant derogatory and belittling messages to editing and distributing offensive images, and even making threats.